Privacy Policy

Introduction

Welcome to the Explora privacy policy. This privacy policy outlines how Explora, located at Bègles (France), collects, uses, and safeguards your information.
By using our service, you agree to the collection and use of information in accordance with this policy.

Information Collection

When you use the Explora app, we collect the following information:

  • Account Information: When you create an account, we collect your Google or Apple account details, along with the username you create.
  • Game Data: We store information related to your game progress.
  • Steps data: After requesting your consent explicitly, we collect your step count when you log steps into the app.

Third-Party Authentication
Users authorize Explora app to access and use certain information from their Apple or Google account to facilitate the registration and login process.
This information might include their email address. We do not collect, store, or have access to Apple or Google account passwords.

Step Tracking: Platform-Specific Information
Depending on your platform, the source of your steps data is different. On Android devices, we use the Google Fit API, and are bound to comply with the Google Fit data policy (https://developers.google.com/fit/policy).
Explora's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
On iOS devices, we use the device's pedometer sensor data, as well as step data from Apple Health. We do not collect your location at any point. We host your data in a secure environment and do not share it with additional third parties.

Information Usage

We use the information collected to:

  • Facilitate your use of the app, including saving your game progress.
  • Develop and improve the app's features and functionality.
  • Respond to user inquiries and offer support.

Information Sharing

All data is stored securely on Google Cloud servers, using Google Firebase.
Feel free to check Firebase's privacy policy for more details (https://firebase.google.com/support/privacy).

In addition, we do not share your personal information with other third parties, except in the following situations:

  • To comply with legal obligations and law enforcement requests.
  • To protect the rights and safety of our users and the public.
  • In connection with a merger, sale, or asset transfer.

Anonymous usage data is transferred to our performance measurement partners: Meta, Appsflyer, Google, and RevenueCat.

Account Deletion

By accessing the app settings, users can decide to delete their account, which effectively deletes all their data related to Explora from our structure, and unlinks third-party integrations (social authentication, Google Fit). This action cannot be undone.

User Rights

In accordance with GDPR and CCPA, all users have the right to:

  • Access the personal data we hold about them.
  • Request correction of their data.
  • Request deletion of their data.
  • Withdraw consent for data processing.

For any data requests, please contact privacy@explora-app.com.

Data Security

We prioritize protecting your data through various security measures. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute data security.

Third-Party Services

The app allows users to create accounts using third-party services such as Google and Apple.
The app collects usage data and device identifiers for analytics purposes, which is shared with Google Firebase.
The app collects usage data and device identifiers for advertisement purposes, which is shared with Google AdMob.
The app collects anonymous data related to in-app purchases via our partner RevenueCat.
We encourage users to review the privacy policies of these third-party services to understand their data practices.

Children's Privacy

Our service is not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take appropriate steps to remove that information and delete the child's account.
For any questions or concerns regarding this privacy policy, please contact us at hello@explora-app.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes.